Update on Coronavirus – Impact to our Customers
As you will be aware Coronavirus continues to spread globally.
We here at Ingenica would like to reassure our customers that we have a robust Business Continuity Plan (BCP) that will be implemented if the guidance from the UK Government enforces any shutdowns or business closures as a result of Coronavirus.
As a technology company we fully embrace remote working and any shut down will mean the company will stay open for business as usual, but that our office locations may be closed.
We are also implementing some initial policies in the short-term to mitigate any potential issues arising from Coronavirus. These include: Encouraging our customers and employees to reduce travel and face-to-face meetings where a virtual meeting will be appropriate;
•Providing access to hand washing and sanitisation products to reduce the transfer of the virus;
•Raising awareness amongst all employees and provision of welfare advice and confirmed instructions in the event of feeling unwell;
•Ensuring that all staff have remote devices with them in the event of an office shutdown;
•Reviewing our BCP against all likely impacts arising specifically from a Coronavirus-related closure.
We would politely request that you notify us of any changes or restrictions that we need to be aware of to your regular business activities so that we can continue to support you during this period.
If you have any queries or would like any additional information, please do not hesitate to get in touch. Either contact your Engagement Manager or email us at email@example.com
We will notify all customers of any office closures if they occur via email, as well as on our website and social channels.
Chief Operating Officer & Co Founder